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Massachusetts Government Agencies

1. Discrimination/Harassment
2. Safety/Health (workplace health & safety complaints and information)
3. Unemployment Insurance
4. Wage and Hour/Labor Standards Violations
5. Workers' Compensation (for job-related injuries or illness)

1. Discrimination/Harassment

For more information about filing a discrimination or harassment claim in Massachusetts, see our page on filing a discrimination complaint: Massachusetts.

Discrimination/Harassment - State Agency

Massachusetts Commission Against Discrimination (MCAD)

Boston
One Ashburton Place
Rm. 601
Boston, MA 02108
1518
Phone:(617) 994-6000
TTY:617-994-6196
Fax:617-994-6024

Springfield
436 Dwight Street
Rm. 220
Springfield, MA 01103
Phone: (413) 739-2145
Fax: (413) 784-1056

Worcester
Worcester City Hall
455 Main St.
Room100
Worcester, MA 01608
Phone:(508) 799-8010
Fax:508-755-3861

New Bedford
800 Purchase St.
Room 501
New Bedford, MA 02740
Phone: (508) 990-2390
Fax:508-990-4260

Web Address: http://www.mass.gov/mcad/

Email: assistanttochairman@state.ma.us

Agency Description/Mission: The Massachusetts Commission Against Discrimination's (MCAD) mission is to ensure equality of opportunity by enforcing the Commonwealth's antidiscrimination laws through the resolution of complaints of discrimination in the areas of employment, housing, public accommodations, services, credit and education.

Discrimination/Harassment - Local Offices of Federal Agency (EEOC)

Equal Employment Opportunity Commission (EEOC)

Boston Area Office
John F. Kennedy Federal Building
Government Center
4th Floor, Room 475
Boston, MA 02203
Phone: 1-800-669-4000
TTY: 1-800-669-6820

For more information about this agency, see the EEOC section of our page on federal agencies.

2. Safety & Health (workplace health & safety complaints and information)

Occupational Safety & Health Administration (OSHA)

North Boston Area Office
Shattuck Office Center
138 River Road, Suite 102
Andover, MA 01810
Phone: (978)837-4460
Fax: (978)837-4455

South Boston Area Office
639 Granite Street, 4th Floor
Braintree, MA 02184
Phone: (617) 565-6924
Fax: (617) 565-6923

Springfield Area Office
1441 Main Street, Room 550
Springfield, Massachusetts 01103-1493
Phone: (413) 785-0123
Fax: (413) 785-0136

For more information about this agency, see the OSHA section of our page on federal agencies

3. Unemployment Insurance

Executive Office of Labor and Workforce Development - Department of Unemployment Assistance
Charles F. Hurley Building
19 Staniford Street
Boston, MA 02114
Phone (Toll-Free): (877) 626-6800
(TeleClaim Center for area codes 351, 413, 508, 774, and 978)
Phone: (617) 626-6800
(TeleClaim Center for all other area codes)

Web Address: http://www.mass.gov/lwd/unemployment-insur/about-dua/

Unemployment Insurance FAQs

How to File an Unemployment Claim

4. Wage and Hour/Labor Standards Violations

Wage and Hour/Labor Standards - State Agency

Massachusetts Attorney General's Office

Boston
Ashburton Office
McCormack Building
One Ashburton Place
Boston, MA 02108
Phone: (617) 727-2200
TTY: (617) 727-4765
 

Boston
100 Cambridge Street
Boston, MA
Phone: (617) 727-2200
TTY: (617) 727-4765
 

New Bedford
105 William Street; First Floor
New Bedford, MA 02740
Phone: (508) 990-9700
Fax: (508) 990-8686
TTY: (617) 727-4765
 

Pittsfield
Fair Labor and Business Practices
184 North Street
Pittsfield, MA 01201
Phone: (413) 447-7324 ext. 218
Fax: (413) 784-1142
TTY: (617) 727-4765 

Springfield
Western Massachusetts Division
1350 Main St, 4th Floor
Springfield, MA 01103-1629
Phone: (413) 784-1240
Fax: (413) 784-1244
TTY: (617) 727-4765
 

Worcester
10 Mechanic Street, Suite 301
Worcester, MA 01608-2416
Phone: (508) 792-7600
Fax: (508) 795-1991
TTY: (617) 727-4765

Web Address: http://www.mass.gov/ago/doing-business-in-massachusetts/labor-laws-and-public-construction/

Massachusetts Wage and Hour Laws Poster

How to File a Wage Complaint

Wage and Hour/Labor Standards - Local Offices of Federal Agency (DOL)

U.S. Department of Labor

ESA Wage & Hour Division

Boston District Office
John F. Kennedy Federal Building
Room 525
Boston, MA 02203
Phone: (617) 624-6700
Fax: (617) 624-6701

Taunton Area Office

104 Dean Street, Room 201
Taunton, MA 02780
Phone: (508) 821-9106
Fax: (508) 559-5264

For more information about this agency, see the U.S. Department of Labor section of our page on federal agencies.

5. Workers' Compensation (for job-related injuries or illness)

Massachusetts Department of Industrial Accidents
600 Washington Street, 7th Floor
Boston, MA 02111
Phone: (617) 727-4900
Toll-Free: (800) 323-3249

Massachusetts Department of Industrial Accidents
30 Third Street
Fall River, MA 02720
Phone: 508-676-3406
Fax: 508-677-0655

Massachusetts Department of Industrial Accidents
160 Winthrop Avenue
Lawrence, MA 01843
Phone: (978) 683-6420
Fax: (978) 683-3137

Massachusetts Department of Industrial Accidents
436 Dwight Street, Room 105
Springfield, MA 01103
Phone: 413-784-1133
Fax: 413-784-1138

Massachusetts Department of Industrial Accidents
8 Austin Street
Worcester, MA 01609
Phone: 508-753-2072

E-Mail: InfoDesk@dia.state.ma.us

Web Address: http://www.mass.gov/lwd/workers-compensation/

Massachusetts Workers' Compensation Guide For Injured Workers

Injured Workers' Frequently Asked Questions

Terry A. Venneberg Weekly Weekly

Topic of the Week

Millennial Bosses

If you haven't already worked for a younger boss, it won't be long. So the days of forcing younger employees to adjust to the rest of us are in the past, it's now our job to adjust to them.

Read more...

Blog of the Week

Slate column asks readers to see the ‘upside’ of sexual harassment in the office

On Tuesday, Slate published another example of a powerful person abusing that power and thus endangering women in the workplace.

Thought for the Week

"The reason people blame things on the previous generations is that there's only one other choice."

–Doug Larson

List of the Week

from Norwegian University of Life Science

Nature Works: Working Without Windows

  • Workers without windows in cubes or offices were 5 times more likely to bring plants
  • Workers without windows were 3 times more likely to bring pictures of nature
  • Workers use pictures and plants to compensate for the lack of a window  

Top Five News Headlines

  1. Sports unions unveil universal declaration of player rights
  2. Walmart Will Let Its 1.4 Million Workers Take Their Pay Before Payday
  3. Employers would pocket $5.8 billion of workers’ tips under Trump administration’s proposed ‘tip stealing’ rule
  4. The Reckoning: Women and Power in the Workplace
  5. Healthcare Insecurities Keep Workers Locked in Jobs